Important Notice: This document is a translation of the French version of the Terms of Use. In case of any discrepancy or disagreement between the French and English versions, the French version shall prevail and be considered as the legally binding document.
PREAMBLE
These Terms of Use (hereinafter "Terms") govern access to and use of the OuiRace Platform by any visitor or user.
OUIRACE SAS, a simplified joint-stock company with a share capital of 5,000 euros, registered with the Toulouse Trade and Companies Register under number 931 820 443, with its registered office located at 10 rue Guy de Maupassant, 31200 Toulouse, represented by Mr. Raphaël Bonnaud acting as President (hereinafter "OuiRace").
Access to and use of the Platform implies full and unreserved acceptance of these Terms. Any user acknowledges having read and accepted these conditions.
Note: These Terms of Use apply to all users of the Platform. Additional specific terms apply:
ARTICLE 1 - DEFINITIONS
Platform: Website accessible at www.ouirace.com and OuiRace mobile application, including all associated services, content, and features.
User: Any individual or legal entity accessing or using the Platform, including:
- Visitors (non-registered users browsing the Platform)
- Participants (individuals registering for Events)
- Organizers (entities creating and managing Events)
Event: Running race, trail, Nordic walking or any other sports event published on the Platform.
Content: All information, text, graphics, photos, videos, logos, icons, software, and other materials available on the Platform, whether created by OuiRace, Organizers, Participants, or third parties.
Account: Secure personal space accessible after registration, available to Organizers and optionally to Participants.
User Content: Content submitted, uploaded, published, or transmitted by Users to the Platform.
ARTICLE 2 - ACCESS TO THE PLATFORM
2.1 General access
The Platform is accessible:
- 24 hours a day, 7 days a week, subject to Article 2.3
- From any internet-connected device (computer, tablet, smartphone)
- Via web browsers or mobile application
- Without registration for browsing and Event discovery
2.2 Registration requirements
Registration is required to:
- Create and manage Events (Organizers)
- Access personal dashboard and saved preferences (Participants, optional)
- Receive personalized notifications and recommendations
Registration is optional for:
- Browsing Events
- Registering for Events (guest checkout available)
2.3 Platform availability
OuiRace strives to maintain continuous Platform access but does not guarantee 100% availability. The Platform may be temporarily unavailable due to:
Scheduled maintenance:
- Performed during low-traffic hours when possible
- Advance notification provided when feasible
- Typically completed within announced timeframe
Unscheduled interruptions:
- Technical failures or server issues
- Security incidents requiring immediate action
- Force majeure events (natural disasters, cyberattacks, infrastructure failures)
- Third-party service outages (hosting, payment processor)
Service modifications:
- Platform updates and improvements
- Security patches
- Feature additions or removals
OuiRace is not liable for damages resulting from temporary Platform unavailability.
2.4 System requirements
Web access:
- Modern browser (Chrome, Firefox, Safari, Edge - latest two versions)
- JavaScript enabled
- Cookies enabled for essential functionality
- Stable internet connection
Mobile application:
- iOS 13.0 or later / Android 8.0 or later
- Internet connection (Wi-Fi or cellular data)
- Device storage for application installation
Accessibility:
- OuiRace strives to make the Platform accessible to users with disabilities
- Users experiencing accessibility issues may contact support@ouirace.com
2.5 Geographic availability
The Platform is primarily designed for users in France and the European Union. Access from other countries may be restricted due to:
- Legal or regulatory requirements
- Payment processing limitations
- Service availability
ARTICLE 3 - USER ACCOUNTS
3.1 Account creation
To create an Account, Users must:
- Be at least 18 years old (or have parental authorization)
- Provide accurate, current, and complete information
- Choose a secure password
- Verify email address via confirmation link
- Accept these Terms of Use
- Accept the Privacy Policy
3.2 Account types
Participant Accounts (optional):
- View registration history
- Manage personal information
- Access invoices
- Save preferences
- Receive personalized recommendations
Organizer Accounts (mandatory):
- Create and manage Events
- Access registration data
- Manage financial transfers
- Communicate with Participants
- View statistics and reports
3.3 Account security
Users are solely responsible for:
- Maintaining confidentiality of login credentials
- All activities occurring under their Account
- Logging out from shared or public devices
- Immediately reporting any unauthorized access to security@ouirace.com
Password requirements:
- Minimum 8 characters
- Include uppercase and lowercase letters
- Include at least one number
- Include at least one special character
- Changed periodically (recommended every 6 months)
Two-factor authentication:
- Available as optional security enhancement
- Strongly recommended for Organizer Accounts
- Can be enabled in Account settings
3.4 Account suspension or termination
OuiRace may suspend or terminate Accounts:
Temporary suspension (7-30 days):
- Violation of these Terms
- Suspicious or fraudulent activity
- Unresolved security concerns
- Pending investigation
Permanent termination:
- Serious or repeated violations
- Fraudulent activities
- Identity theft or impersonation
- Illegal activities
- Abuse of Platform or other Users
Consequences of termination:
- Immediate loss of access to Account
- Deletion of Account data after retention period
- Forfeiture of any unused credits or pending transfers (for cause termination)
- Ban from creating new Accounts
User-initiated closure:
- Users may close Accounts at any time via Account settings
- Pending obligations must be fulfilled before closure (e.g., upcoming Events for Organizers)
- Some data retained according to Privacy Policy and legal obligations
ARTICLE 4 - ACCEPTABLE USE POLICY
4.1 Permitted uses
Users may use the Platform to:
- Discover and search for sports Events
- Register for Events and manage registrations
- Create and manage Events (Organizers)
- Communicate with Event Organizers or Participants (as applicable)
- Access and download personal data and invoices
- Share Event information on social media (using provided sharing tools)
4.2 Prohibited uses
Users must NOT:
Illegal activities:
- Violate any applicable laws or regulations
- Infringe intellectual property rights
- Engage in fraud or misrepresentation
- Facilitate illegal activities
- Violate privacy rights of others
Harmful activities:
- Upload viruses, malware, or malicious code
- Attempt to gain unauthorized access to systems or data
- Interfere with or disrupt Platform operation
- Overload or overwhelm Platform infrastructure
- Circumvent security measures or access controls
Abusive activities:
- Harass, threaten, or harm other Users
- Impersonate others or misrepresent affiliation
- Post discriminatory, hateful, or offensive content
- Spam Users with unwanted communications
- Manipulate or deceive other Users
Prohibited content:
- Post false, misleading, or fraudulent information
- Upload inappropriate, obscene, or pornographic content
- Promote violence, illegal drugs, or dangerous activities
- Share personal data of others without consent
- Violate third-party rights (copyright, trademark, privacy)
Commercial abuse:
- Scrape or extract Platform data without authorization
- Use automated systems (bots, scrapers) without permission
- Resell or redistribute Platform access or services
- Use Platform for unauthorized commercial purposes
- Create fake Events or registrations
4.3 Reporting violations
Users who encounter violations should report them to:
Email:abuse@ouirace.com
Report format:
- Description of violation
- URL or location of violating content
- Date and time of incident
- Any relevant screenshots or evidence
Reports are reviewed within 48 hours. Confidentiality of reporters is maintained.
ARTICLE 5 - USER CONTENT
5.1 User Content ownership
Users retain ownership of Content they submit to the Platform, including:
- Event descriptions and information (Organizers)
- Photos, videos, and graphics
- Reviews and comments
- Profile information
5.2 License granted to OuiRace
By submitting User Content, Users grant OuiRace a:
- Non-exclusive license: OuiRace does not gain exclusive rights
- Worldwide license: Content may be displayed globally
- Royalty-free license: No payment required for use
- Transferable license: May be sublicensed to service providers
- Purpose: Display on Platform, marketing, promotional materials, social media
This license continues until:
- User deletes the Content
- User closes Account
- Content is removed by OuiRace
5.3 User Content responsibilities
Users warrant and guarantee that their Content:
- Does not violate any laws or regulations
- Does not infringe third-party intellectual property rights
- Does not contain false, misleading, or fraudulent information
- Does not violate privacy rights of others
- Does not contain viruses or malicious code
- Complies with these Terms and applicable policies
Users are solely responsible for:
- Accuracy and legality of Content
- Obtaining necessary rights, licenses, and permissions
- Consequences of publishing Content
- Backup of important Content (OuiRace is not responsible for loss)
5.4 Content moderation
OuiRace reserves the right to:
- Review and moderate User Content before publication
- Remove Content that violates these Terms
- Reject or delay publication of Content
- Request modifications to Content
- Report illegal Content to authorities
Moderation process:
- New Events reviewed within 48 business hours
- User Content monitored continuously
- Violations addressed promptly
- Users notified of removals with reasons (when possible)
OuiRace is not obligated to:
- Pre-screen all User Content
- Monitor all Platform activity continuously
- Investigate all reported violations
5.5 Content removal requests
Users may request removal of their Content:
Third parties may request removal:
- Copyright infringement notices (DMCA procedure)
- Privacy violation reports
- Defamation claims
- Other legal violations
DMCA Copyright Infringement:
To report copyright infringement, send written notice to legal@ouirace.com with:
- Identification of copyrighted work
- Identification of infringing material and its location
- Contact information (address, phone, email)
- Statement of good faith belief that use is unauthorized
- Statement that information is accurate and under penalty of perjury
- Physical or electronic signature of copyright owner or authorized agent
Counter-notification procedure available for disputed claims.
ARTICLE 6 - INTELLECTUAL PROPERTY
6.1 OuiRace intellectual property
The Platform and all its components are the exclusive property of OuiRace, including:
Trademarks:
- OuiRace name and logo
- Slogans and taglines
- Product and service names
Copyrights:
- Platform design and layout
- Source code and software
- Original text, graphics, and illustrations
- Databases and compilation of information
Patents and trade secrets:
- Proprietary algorithms and methods
- Business processes and know-how
- Technical innovations
6.2 Protection
All intellectual property is protected by:
- French intellectual property law (Code de la propriété intellectuelle)
- International treaties and conventions
- Copyright, trademark, patent, and trade secret laws
Unauthorized use is prohibited and may result in:
- Civil liability (damages, injunctions)
- Criminal penalties (fines, imprisonment)
- Account termination
6.3 Usage restrictions
Users may NOT without express written permission:
- Copy, reproduce, or distribute Platform Content
- Modify, adapt, or create derivative works
- Reverse engineer, decompile, or disassemble Platform software
- Remove or alter copyright notices or trademarks
- Use OuiRace trademarks or branding
- Frame or embed Platform content on other websites
6.4 Permitted uses
Users may:
- Access and view Platform for personal use
- Share Event links via provided sharing tools
- Download personal data and invoices
- Cache content temporarily in browser (automatic browser function)
6.5 Third-party intellectual property
The Platform may contain Content owned by third parties (Organizers, Participants, partners). Such Content is protected by its owners' intellectual property rights. Users must respect these rights.
6.6 Reporting infringement
To report intellectual property infringement on the Platform:
Email:legal@ouirace.com
Include:
- Description of intellectual property
- Evidence of ownership
- Location of infringing content
- Contact information
- Statement of good faith belief
ARTICLE 7 - PRIVACY AND PERSONAL DATA
Personal data processing is governed by our Privacy Policy available at www.ouirace.com/privacy-policy.
Key principles:
- Transparency: Clear information about data collection and use
- Purpose limitation: Data used only for specified purposes
- Data minimization: Only necessary data collected
- Accuracy: Users can correct inaccurate data
- Storage limitation: Data retained only as long as necessary
- Security: Appropriate technical and organizational measures
- User rights: Access, rectification, erasure, portability, objection
For data protection inquiries: dpo@ouirace.com
For detailed information, please read the complete Privacy Policy.
ARTICLE 8 - DISCLAIMER OF WARRANTIES
8.1 Platform provided "as is"
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Merchantability: Fitness for particular purpose
- Non-infringement: Freedom from third-party claims
- Quality: Error-free or uninterrupted operation
- Accuracy: Completeness or reliability of Content
- Availability: Continuous access without interruption
- Security: Freedom from viruses or harmful components
8.2 No warranty for User Content
OuiRace does not warrant or endorse:
- Accuracy, reliability, or completeness of User Content
- Quality of Events or Organizer services
- Conduct of other Users
- Results from use of Platform
8.3 Third-party services
The Platform integrates third-party services (payment processing, hosting, analytics). OuiRace is not responsible for:
- Availability or performance of third-party services
- Third-party terms and conditions
- Third-party privacy practices
- Interruptions caused by third-party failures
8.4 External links
The Platform may contain links to external websites. OuiRace:
- Does not control or endorse external websites
- Is not responsible for content, privacy practices, or terms of external sites
- Does not guarantee availability or accuracy of external sites
- Recommends users review terms and privacy policies of external sites
8.5 Acknowledgment
By using the Platform, Users acknowledge and accept:
- Risks associated with internet-based services
- Possibility of service interruptions
- Potential for data loss or corruption
- Responsibility for own use and decisions
ARTICLE 9 - LIMITATION OF LIABILITY
9.1 Scope of liability
To the maximum extent permitted by law, OuiRace's liability is limited as follows:
Types of damages excluded:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Loss of goodwill or reputation
- Costs of substitute services
- Personal injury or death (except gross negligence or willful misconduct)
Liability cap:
- Direct damages limited to amount paid by User to OuiRace in 12 months preceding claim
- For free services, liability limited to 100 euros
9.2 Exceptions
Liability limitations do not apply to:
- Gross negligence or willful misconduct by OuiRace
- Personal injury or death caused by OuiRace negligence
- Fraud or fraudulent misrepresentation
- Violations of mandatory consumer protection laws
- Other liability that cannot be excluded by law
9.3 User responsibility
Users are solely responsible for:
- Use of the Platform and compliance with these Terms
- Accuracy of information provided
- Decisions made based on Platform Content
- Interactions with other Users
- Participation in Events (physical fitness, safety)
- Security of Account credentials
- Compliance with applicable laws
9.4 No liability for User conduct
OuiRace is not responsible for:
- Conduct of Users (Organizers, Participants, visitors)
- Disputes between Users
- Event cancellations or modifications by Organizers
- Quality of Event organization
- Injuries or damages occurring during Events
- Breach of contract by Organizers
9.5 Indemnification
Users agree to indemnify, defend, and hold harmless OuiRace, its officers, directors, employees, and agents from:
- Claims arising from User's breach of these Terms
- User Content violating third-party rights
- User's use or misuse of the Platform
- User's violation of laws or regulations
- User's negligence or willful misconduct
Indemnification includes:
- Legal fees and costs
- Settlements and judgments
- Damages and losses
ARTICLE 10 - COOKIES AND TRACKING
10.2 Cookie categories
Essential cookies (no consent required):
- Authentication and session management
- Security and fraud prevention
- Load balancing
- User preferences
Non-essential cookies (consent required):
- Analytics and performance
- Marketing and advertising
- Social media integration
10.3 Cookie management
Users can manage cookie preferences:
- Via cookie consent banner (first visit)
- In browser settings
- In Account settings (registered users)
- By contacting dpo@ouirace.com
Blocking essential cookies may impair Platform functionality.
ARTICLE 11 - MODIFICATIONS TO PLATFORM AND TERMS
11.1 Platform modifications
OuiRace reserves the right to:
- Modify, suspend, or discontinue any Platform feature
- Change Platform design, layout, or functionality
- Add, remove, or update Content
- Modify pricing, fees, or service offerings
- Impose limits on certain features
Modifications may be made:
- Without prior notice (minor changes, improvements)
- With advance notice (substantial changes affecting Users)
- At any time and for any reason
OuiRace is not liable for:
- Modifications or discontinuation of services
- Loss of functionality or features
- Impact on User operations or expectations
11.2 Terms modifications
OuiRace may modify these Terms at any time:
Substantial modifications:
- Published on Platform at least 30 days before effective date
- Notified to registered Users by email
- Users may object by closing Account within 30 days
- Continued use after effective date constitutes acceptance
Minor modifications:
- Published on Platform without advance notice
- Typographical corrections, clarifications, legal updates
- No material impact on User rights or obligations
Version history:
- Current version and date indicated at top of Terms
- Previous versions archived and available upon request
11.3 User obligation
Users are responsible for:
- Regularly reviewing Terms for updates
- Understanding current Terms before using Platform
- Accepting new Terms or discontinuing use
ARTICLE 12 - TERMINATION
12.1 User-initiated termination
Users may terminate their use of the Platform at any time:
Without Account:
- Simply cease accessing and using Platform
With Account:
- Close Account via Account settings
- Fulfill pending obligations (upcoming Events, outstanding payments)
- Some data retained according to Privacy Policy
12.2 OuiRace-initiated termination
OuiRace may terminate User access for:
- Violation of these Terms
- Fraudulent or illegal activities
- Abuse of Platform or other Users
- Non-payment of fees (Organizers)
- Inactivity (after notice)
- Business reasons (with 30 days notice)
12.3 Effects of termination
Upon termination:
Immediate effects:
- Loss of access to Account and Platform features
- Cancellation of pending registrations or Events (as applicable)
- Cessation of all rights to use Platform
Data retention:
- Some data retained according to Privacy Policy and legal obligations
- Users may request data deletion (subject to legal retention requirements)
- Certain data anonymized and retained for statistical purposes
Surviving provisions:
- Intellectual property rights
- Indemnification obligations
- Limitation of liability
- Dispute resolution
- Any provisions that by nature should survive
ARTICLE 13 - FORCE MAJEURE
13.1 Definition
In accordance with article 1218 of the French Civil Code, force majeure means an event that is:
- Beyond reasonable control of the affected party
- Unforeseeable at the time of contract formation
- Unavoidable despite all reasonable efforts
13.2 Examples
Force majeure events include:
- Natural disasters (earthquakes, floods, fires, extreme weather)
- Epidemics or pandemics
- War, terrorism, civil unrest, riots
- Government actions (embargoes, regulations, restrictions)
- Cyberattacks or large-scale internet outages
- Major infrastructure failures (power, telecommunications)
- Strikes or labor disputes (not involving OuiRace employees)
13.3 Consequences
During force majeure:
- Neither party is liable for non-performance
- Obligations are suspended
- Time for performance is extended
- Parties make reasonable efforts to mitigate impact
13.4 Notification
Party invoking force majeure must:
- Notify the other party within 7 days
- Specify nature of event, affected obligations, and expected duration
- Provide updates as circumstances change
- Resume performance when event ceases
13.5 Prolonged force majeure
If force majeure persists beyond 60 days:
- Either party may terminate the contract
- No compensation or liability for termination
- Rights and obligations settled fairly
ARTICLE 14 - DISPUTE RESOLUTION
14.1 Applicable law
These Terms are governed by and construed in accordance with the laws of France.
14.2 Amicable settlement
Before initiating legal proceedings, parties agree to:
- Attempt to resolve disputes amicably
- Engage in good-faith negotiations for 30 days
- Exchange relevant information and proposals
- Consider mutually acceptable solutions
14.3 Mediation
If amicable settlement fails, Users may contact a consumer mediator:
MEDICYS
73 Boulevard de Clichy
75009 PARIS
France
Website: www.medicys.fr
Email: contact@medicys.fr
European Online Dispute Resolution:
For cross-border disputes: https://ec.europa.eu/consumers/odr
Mediation process:
- Voluntary for both parties
- Confidential proceedings
- Non-binding recommendations (unless agreed)
- Does not prevent legal action
14.4 Jurisdiction
If mediation fails or is not pursued, disputes will be resolved by:
For commercial disputes (Organizers):
- Toulouse Commercial Court (Tribunal de Commerce de Toulouse)
- Exclusive jurisdiction
For consumer disputes (Participants):
- Competent court under ordinary law
- As determined by French consumer protection law
- Generally, court of User's residence or OuiRace registered office
14.5 Class actions
To the extent permitted by law:
- Disputes must be brought individually
- Users waive right to participate in class actions or collective proceedings
- Users may opt out of this provision by written notice within 30 days of account creation
ARTICLE 15 - MISCELLANEOUS PROVISIONS
15.1 Entire agreement
These Terms, together with:
- Privacy Policy
- Cookie Policy
- Organizer Terms and Conditions (for Organizers)
- Terms of Sales (for Participants)
constitute the entire agreement between Users and OuiRace regarding use of the Platform, superseding all prior agreements, understandings, or representations.
15.2 Severability
If any provision of these Terms is found to be:
- Invalid, illegal, or unenforceable
- In whole or in part
Then:
- Such provision is severed
- Remaining provisions remain in full force and effect
- Invalid provision is replaced by valid provision achieving similar economic effect (if possible)
15.3 Waiver
Failure or delay by OuiRace to enforce any provision of these Terms does not constitute:
- Waiver of such provision
- Waiver of right to enforce provision in future
- Modification of Terms
Waivers are effective only if:
- Made in writing
- Signed by authorized representative of OuiRace
15.4 Assignment
Users:
- May not assign or transfer rights or obligations under these Terms
- Any attempted assignment is void
OuiRace:
- May assign or transfer rights and obligations
- In case of merger, acquisition, reorganization, or sale of assets
- Upon reasonable notice to Users
15.5 Language
These Terms are available in French and English. In case of discrepancy between versions:
- French version prevails
- Is legally binding
- Governs interpretation and enforcement
15.6 Headings
Section headings are for convenience only and do not:
- Affect interpretation of Terms
- Create legal rights or obligations
- Limit or expand scope of provisions
15.7 No partnership
These Terms do not create:
- Partnership, joint venture, or agency relationship
- Employment relationship
- Franchise or distribution relationship
Between Users and OuiRace.
15.8 Third-party beneficiaries
These Terms do not confer rights or remedies upon any person other than:
- Users (as defined herein)
- OuiRace
- OuiRace successors and permitted assigns
15.9 Notices
To OuiRace:
- Email: legal@ouirace.com
- Mail: OUIRACE SAS - Legal Department - 10 rue Guy de Maupassant - 31200 Toulouse - France
To Users:
- Email: Address associated with Account
- Platform notifications: In-app messages
- Public notices: Posted on Platform
Notices are effective:
- Email: 24 hours after sending (if not bounced)
- Mail: 5 business days after postmark
- Platform: Upon posting
Last updated: January 15, 2025
Version: 1.0
For OUIRACE company
Raphaël Bonnaud
President
Acknowledgment of acceptance
By accessing or using the OuiRace Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.
If you do not agree to these Terms, you must not access or use the Platform.